Setting Your Own Limits

Playing On Your Own Terms At Rooli Casino

Only players aged 18+ may join, and every Rooli Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set A Limit

Rooli Casino N.V. holds licence OGL/2010/8899/622 issued by the Gaming Control Board Curaçao and is independently audited by iTech Labs, BMM Testlabs, and GLI.

Quick View

Responsible Gambling At A Glance

Rooli Casino keeps the essentials in one place, so a question about limits or pausing play has a clear answer.

Minimum age18+

RegulatorGaming Control Board Curaçao

Helpline0800 654 655

Limit questions[email protected]

Five Controls

From Free Spending To Fixed Limits

Rooli Casino builds five controls into your account, and this list settles what each one does for you.

A Ceiling On Paying In

A cap you choose on how much can be paid in from your balance, best switched on before your first deposit rather than after a heavy evening.

A Stop Point For Losses

This one watches net losses over a period you pick and stops play from going further once the figure is reached, useful when regular stakes start to climb.

Before Hours Slip By

A signal at intervals you choose reminds you how long you have been playing, which helps when a quick session has quietly become a long one.

Closing The Door For Awhile

Instead of a cap, this locks your account for a stretch you select and blocks deposits and play until it ends, for when stepping away matters more than any figure.

Reality Checks

A reality check pauses the game to show how long you have played and what you have spent, so a guess about your session becomes a fact you can read.

Doing It

From Unlimited To Written Down In Four Steps

Rooli Casino keeps the path short, and four plain moves take you from opening your profile to a limit you can see.

Where To Start

Sign in with your email address and open the profile area, checking that you are on your own account and not someone else's before changing anything.

Now, Not After A Loss

Pick the kind of cap you need, then decide on a figure you would be comfortable spending in a week rather than one you reach for after losing.

How Long Should It Last?

Choose how long the figure should apply, weighing a short stretch against something longer, and remember that certain changes take effect only after a set time.

Seeing It Saved

Save the setting and return to the page to confirm the figure appears, so you leave knowing the limit is live on your account rather than assumed.

Signals That Play Has Stopped Being Fun

Catching these moments early keeps entertainment in its place; a deposit limit or a pause is the simplest first step, and both are set before the next session rather than after a loss.

If a few of these sound familiar, that is reason enough to act calmly.

Playing longer than you told yourself you would
Chasing a loss with a bigger deposit
Keeping play hidden from the people you live with
Checking results at work or late at night
Spending money set aside for bills
Feeling flat when you are not playing
Borrowing to keep the account topped up

When You Want To Talk

Not Alone With It, Rather Than Sorting It Out Solo

Talking to someone is ordinary here, in the same spirit as the tools in your account.

Gambling Helpline Aotearoa

A free line for players and for the relatives around them, answered at any hour, and confidential in what is said: a first conversation, then direction to the support that fits. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling, and support from people and cultures across the country; relatives are welcome too, and the service runs on weekdays with texting and freephone options that the code lists beside this text. pgf.nz

Safer Gambling Aotearoa

A Health New Zealand information site built for people who gamble and for their families, setting out signs of harm, practical tips, and a finder for support close to home. safergambling.org.nz

Keep The Account Out Of Younger Hands

A Verified Starting Point. Rooli Casino takes players from 18+ only, and the age given at registration is checked against identity documents. Those documents are reviewed again before the first withdrawal.

A Block On Shared Devices. Filtering software on a shared computer or phone can block gambling sites before they open. Install it on every device a young person can reach, then set an adult passcode.

Instead Of Accusations, Questions. Describe what you noticed rather than what you assume, in a quiet moment where blame is not the point. Gambling Helpline Aotearoa takes calls from relatives and will listen before advising.

The Difference A Day And A Year Make

A Break You Choose. A pause stops play for hours or for a day or more, a handful of days at most, without shutting the account. Start it in the settings of your account and the door reopens when the chosen stretch ends. Long breaks mean self-exclusion, not time-outs.

Long-Term Self-Exclusion. Self-exclusion closes your access for a long stretch, up to the two years that this market allows, and cannot be undone early. Start it from the account settings, plan the start before you place another deposit, and treat it as final for the whole period.

So Where Do I Exclude Myself? New Zealand keeps no national exclusion register, so the account you are signed in to is where the stop is set. Choose self-exclusion there for up to two years. For company while you sit it out, the Gambling Helpline Aotearoa answers around the clock.

You Are Asking

Check What A Limit Or A Break Really Does

Most players worry that a limit cannot be undone or that a break locks them out for years.

Where do I ask to shut my account permanently?+

Write to the support address listed on this page and say you want your account closed rather than paused. The team confirms the closure in writing, and any balance still sitting there is handled with you first. One account per player stays the rule, so a closure is not undone by registering again.

Can a cap I set be adjusted down the line?+

Yes, a cap can be adjusted, and the change happens in the same part of your account where you first chose it. Lowering a figure is the straightforward direction; think about whether a higher one belongs to a different week before you touch it.

What happens during a break and how long is it?+

A pause stops play and removes your access for the period you selected, while your details and history stay in place. Deposits are not accepted while it runs. When the period ends, the account unlocks on its own and nothing needs to be requested.

Why do you need proof of my age before I play?+

Play is limited to adults of 18 and over, and identity and age are confirmed before an account becomes active. That check is a duty that sits with the operator, not a formality you can skip. It also keeps a household device from being used by a younger person.

Does a self-exclusion stop early if I ask the team?+

No, the exclusion runs for the whole period you picked and is not lifted partway through, even if you ask. That fixed length is the point: the decision is made by you while you are thinking clearly, for the you who may feel differently later. Once it ends, you decide again.

How can I help a family member who spends too much?+

Ring the helpline on this page, which advises relatives as well as players, and speak about the situation in your own words. Counselling through the organisations listed here is free and includes family support. A calm talk works better than an argument about money.